The Intern Experience at Lucro: What one intern learned in a summer

Do not go where the path may lead, go instead where there is no path and leave a trail.
-Ralph Waldo Emerson

Emerson would not be expected to write something so applicable to modern day business. He was famed for his lengthy metaphors about existentialism, but some of his advice should still ring true in the ears of any modern day businessman. The most important thing I’ve learned in my short time at Lucro is that the only way to make real, tangible change in an industry is to create your own trail.

In a small role, I’ve been helping to forge this new path over the past two summers. At first, the day to day affairs of my job could seem menial and trivial. My job consists of creating giant spreadsheets of data, researching a seemingly endless number of healthcare companies, and testing the website to find any bugs. Of course, my most important job is picking up Chipotle for lunch for everyone in the office. (It’s another lesson I’ve learned this summer: the easiest way to win a group of people over is to bring them food.) All of these are the typical, monotonous jobs that are given to interns. Don’t get me wrong, I really appreciate my job and believe its the best that a teenager could have. Any intern could continue to list all the small tasks they do every week, but the job is more simply described as making the lives of all the full time employees a little bit easier.

What do I get in return for my work over the summer? Knowledge and experience. Joining meetings twice a week, I was able to learn just as much as I did while taking classes. I’ve gone from not knowing what a healthcare organization is to creating spreadsheets and vendor solution cards for them. My bosses and supervisors were willing to sit down and explain why we would do things a certain way. Learning this information definitely gave more meaning to everyday tasks typically done by interns.

Perhaps the most important lesson I learned came from Bruce Brandes (CEO of Lucro). As I watched him over the past two summers, it is clear that he succeeds in his endeavors because of the relationships he has built with others. People are willing to help him because he has proven himself trustworthy. If people know who you are and trust you, they are more likely to work with you. It’s a simple idea, but one that permeates itself through the entire industry. I know that these lessons will be very useful in my future classes, internships, and job opportunities.

On the surface, my job might appear monotonous and boring. Sometimes it was those things, but it gave me a chance to experience how business is actually done. It wasn’t like the flashy scenes from Hollywood. Lucro was exciting in a different way, because they want to change the way healthcare purchasing decisions are made. My bosses didn’t rely on shouting matches and cursing as often seen in business meetings depicted on film. Instead, they were trying to change an entire industry and leaving a trail for everyone else to follow by creating a new marketplace.


What do you think it would be like to be an intern at Lucro? Share below!

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Christopher Owen
Data Analyst Intern, Lucro

Lucro thanks Chris for all his hard work and dedication during his 2 summers with our company. He exceeded in helping our company grow more than he realizes.

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