Aug 02

Improving Patient Wait Times: Vital to Patient Satisfaction

Healthcare Vendors Healthcare Leaders Hospitals Customer Experience Thought Leaders healthcare innovation healthcare IT vendors Innovation Patient Experience Process Improvement Vendor Partners Vendor Selection IT solutions Digital Solutions Patient Wait Times Patient Satisfaction

Living in a World of Convenience

As a society, we value convenience now more than ever with on demand services, such as Uber, Lyft, and Amazon Prime, soaring in popularity. Therefore, it’s not surprising that people do not like to spend their valuable time in a physician’s waiting room. I go to great lengths to avoid these long waits - I read online reviews to find the most efficient offices, utilize virtual care, or make my appointments at odd times to avoid peak hours.

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Jul 05

Behavioral Health: What are you doing for your patients and employees?

Healthcare Vendors Healthcare Leaders Hospitals Thought Leaders healthcare innovation healthcare IT vendors Innovation Vendor Partners IT solutions Behavioral Health Digital Solutions Mental Health

Being Proactive about Behavioral Health

Based on our clients’ major initiatives, we’ve seen an increase in employee and patient engagement wellness projects on our platform over the last six months. These projects mainly focus on the physical well-being of a given population, but what about mental health initiatives?

With the high-profile suicides of celebrities such as Kate Spade, Anthony Bourdain, and Robin Williams, there is increased concern about mental well-being and its role in overall health and wellness. It’s also very likely that we all have been touched personally by suicide: rates are up 25% since 1999, and suicide is now a top 10 cause of death in the United States. While we’re willing to help our loved ones who are struggling, symptoms are often hidden to seem ‘normal’ and avoided to ‘not feel like a burden.’ Furthermore, 54% of suicide victims have no report of prior mental illness.

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Jun 27

Spotlight on Digital Solutions for Mental Health: The Providence St. Joseph Health Experience

Healthcare Vendors Healthcare Leaders Hospitals Customers Thought Leaders healthcare innovation healthcare IT vendors Innovation Vendor Partners Vendor Selection IT solutions Behavioral Health Digital Solutions Mental Health

Finding Digital Solutions for Mental Health

We work with some pretty incredible innovation teams, and Providence St. Joseph Health (PSJH) is high on our list of favorite partners. Recently, they published an article in Forbes highlighting the impact of digital health initiatives for mental health, and (fun fact!) they used Lucro for their vendor evaluation.

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