Jun 15

RPA: Robotic Process Automation - Can Robots Really Help?

Healthcare Leaders Thought Leaders Innovation Process Improvement Vendor Selection Workforce Productivity Robotic Process Automation

What is RPA? Should you be using it in your healthcare organization?

Have you heard people talk about RPA, or Robotic Process Automation? It’s a buzzword lately (and really, who doesn’t love robots!). So what is it? What does it do? How can my team benefit?

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May 03

The Lucro Brainpower: An Update On Our Project Spread

Company Update About Lucro Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP Vendor Selection

Hi friends & followers!

We managed over 180 vendor selection projects on our platform in the the past year (Q1 2017- Q1 2018). Our projects ranged considerably - from Analytics to Virtual Reality (someone create a project that starts with Z!). Healthcare organizations were overwhelmingly looking for new ways to improve care, cut costs, and streamline operations. Here’s a breakdown of the categories of projects that appeared in Lucro over the last year and a half:

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Feb 14

Get that long-term love locked down: For a vendor partner, that is

About Lucro Healthcare Vendors Sales Purchasing Decisions Healthcare Leaders Hospitals Decision Making healthcare innovation healthcare IT vendors Vendor Partners Vendor Selection

Relationships are hard.

You’re sitting across from your handsome Valentine’s date and the oversized stuffed animal bear he got you, and you’ve got all the warm & fuzzies, but deep down inside you’re asking yourself -

“For real though - long term - is this guy right for me?”

The playful dating stuff is still fun, mind you, but you’re ready to settle down. You’re looking for a responsible, grown-ass partner to compliment you. You’re an adult.

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Feb 10

Stop Dreading Team Purchasing Decisions

About Lucro Healthcare Vendors Purchasing Decisions Healthcare Leaders Decision Making Sales Process Thought Leaders healthcare innovation System-ness Qualifying Questions Vendor Partners RFP Vendor Selection

I heard a story last week that instantly took me back to my consulting days. Picture this: a fully staffed Command Center. Upwards of 2,000 support tickets logged; over 1,200 closed. Training support onsite for 300 ambulatory locations. A big bang Go Live that was meticulously built and planned for over a year. All 8,000 providers launched into the black hole of a new electronic medical record system.

It’s a big deal and comes with a big price tag. And it should, right? Digitizing the entire medical record for all of an organization's patients is a necessary evil in today’s world that has far reaching tendrils that impact all integrations, medical devices, third party vendors, providers (internally and externally), and most importantly - patients. You need to be confident you partnered with the right vendor long before Go Live.

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Feb 07

Digital platform makes it easier to find the right IT solution

Sales Purchasing Decisions Healthcare Leaders Hospitals Decision Making Partnerships healthcare innovation healthcare IT vendors Innovation Process Improvement Vendor Selection physicians AMA IT solutions RFPs

(as seen in AMA Wire on February 1, 2018)

Health systems and physician practices have access to a host of digital tools that can enhance patient care. However, identifying the health information technology (IT) that best fits their needs can be a long and arduous process. A new digital platform helps streamline complex purchasing decisions across the health care industry.

The AMA recently began a collaboration with Lucro, a health care technology company in Nashville, to improve physician engagement in purchasing decisions. Lucro’s digital platform simplifies the buying process by connecting physicians and health systems with innovative technology vendors. The collaboration comes in the wake of the release of the AMA Physician Innovation Network (PIN), an online community that connects and matches physicians with digital health companies and entrepreneurs.

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Jan 18

4 Methods of Decision Making - Which is Right for You?

About Lucro Healthcare Vendors Healthcare Leaders Decision Making Thought Leaders Process Improvement Vendor Partners Vendor Selection

I recently read the book Crucial Conversations, when I came across a section that hit me as being very applicable to Lucro. It offered a new way of looking at how decisions are made and what factors are important in determining the best method. Let’s review the methods for decision making, their strengths, and how to apply each to make the best decisions for you.

Methods of Decision Making

  • Command

The Command method is when decisions are made without involving others. This can also be called authoritative and is, of course, the fastest option because you aren’t delayed by other people offering their opinions or discussing other solutions.

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Jan 11

The Lucro Brainpower: Our Healthcare Provider and Project Spread for 2017

Company Update About Lucro Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP Vendor Selection

Hi, Denise here. My team is responsible for all of our provider and vendor engagement and Lucro project management. We’ve had a heck of a year at Lucro, and there are some incredible projects to highlight and reflect back on the 2017 trends.

If you’ve been following our story, we’ve been live for General Availability since February 2017 after launching at HIMSS. We have bright, innovative, hard working healthcare partners using Lucro today. They’ve helped us to build a product that allows for an end-to-end vendor selection - all from the your own chair online. If you’re like them and need help with a purchasing decision, sign up on our website to manage your own vendor selection in an easy 3-step process. 

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Dec 21

Getting the Most Out of Vendor Interactions at Healthcare Conferences

Healthcare Vendors Purchasing Decisions HIMSS Healthcare Leaders Hospitals Best Practices Decision Making Sales Process Thought Leaders healthcare innovation Vendor Partners Vendor Selection conferences Speed-Dating Vendors IT solutions

Major healthcare conferences like the upcoming 2018 HIMSS Conference & Exhibition and more specialized forums like the AHIP Consumer Experience & Digital Health Forum held a couple weeks ago in Nashville are great opportunities to learn a lot in a short period of time.

Being able to easily meet and interact with exhibitors, engaging with a variety of 3rd parties about the opportunities, challenges and issues your company is facing, and the ability to quickly obtain key information to help you assess whether a specific vendor's offerings and company culture align with your needs are three main reasons why people attend healthcare conferences.

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Dec 13

Top 5 Mistakes Made During Vendor Selection and RFPs

Healthcare Vendors Purchasing Decisions Healthcare Leaders Decision Making Sales Process Vendor Partners RFP Vendor Selection RFPs

The pressure is on. You better make sure your selected vendor is top-notch, has incredible onboarding, works with you to ensure a timely implementation, and doesn’t rob you blind. After going through this process with several marketing automation tools, I’ve experienced first-hand the biggest pitfalls of vendor selection. I’ll let you learn from my mistakes, so you don’t have to make them, too.

  1. 1. Assuming you know all the players

Of course you know most of the big players in the market for your project or initiative - but what about those new, innovative companies who have created products better suited for the future, or those partners you already work with who have another product line (that you don’t know about)?

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Dec 07

Lucro Company Update and 2017 Year in Review

Bruce Brandes Company Update About Lucro Healthcare Vendors General Availability Sales Purchasing Decisions Press Release HIMSS Healthcare Leaders Hospitals Decision Making Partnerships Health 2.0 Health:Further Sales Process Customers Thought Leaders healthcare innovation Lucro vendor community healthcare IT vendors Innovation System-ness Process Improvement Vendor Partners Vendor Selection AMA RFPs

As you likely experience every day, uncertainty and cost pressures in healthcare have created unprecedented challenges and opportunity for the industry.

How do healthcare executives, across a group of hospitals and physician practices, really understand the problems they face, get trusted input to find the right solutions, and ensure broad buy-in and support for accelerated implementation?

In a recent blog post, visionary healthcare innovator (and Lucro advisor), Molly Coye poses this industry challenge and describes Lucro as a new operating system to achieve “system-ness” in healthcare.”

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