Nov 29

How do you distinguish a vendor from a partner?

Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP

Aligning a vendor with your organization is critical for forming a successful partnership that will ensure your business objectives are met. Depending on your organizational needs, qualifying questions can help you get your list down to better vendor partners earlier, before heading into the full “requirements gathering” phase of your project. This will dramatically reduce the amount of time communicating, evaluating, and showcasing vendors - making your whole process more efficient.

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Nov 14

A New Model for Achieving "System-ness"

Blog About Lucro Healthcare Leaders Decision Making System-ness Process Improvement

The heartbeat of any sprawling, large healthcare organization is the pace of its own internal operations. How rapidly and effectively does a health system detect problems and opportunities? Collect intelligence, analyze and communicate patterns, and act?

These are tough questions, in an era when many health systems are in some degree of turmoil as they expand, integrate new partners, and face troubling uncertainty in payment systems. Internal operations are strained, and operational leaders are pushed to stay ahead of these escalating demands.

The larger our organizations grow, and the faster they have to move in the market and in their internal operations, the more important these abilities to sense, decide and act become. This can feel like an enormous contradiction.

How do you achieve “system-ness” across a disparate group of hospitals and physician practices, really understand the problems they face, get smart contributions to finding the right solutions, and ensure broad buy-in and support for accelerated implementation?

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Aug 30

Vendor Tinder

Blog About Lucro Sales Healthcare Leaders Decision Making

It’s Friday night, and you’re looking for a date.

You drive 30 minutes to a bar, pay $20 for parking, $12 for a drink, and then things get worse.

Before you can take that first sip of your Appletini, a stranger moves in. Awkwardly close now, the stranger starts to shout:

“HI, I’M KEVIN, I DRIVE A DODGE STRATUS, I BENCH 300 LBS, AND ONE TIME I HUNG OUT WITH DRAKE AT A PARTY. I CAN MAKE ALL YOUR DREAMS COME TRUE. HERE’S A VIDEO OF ME EATING THE WORLD’S LARGEST BURGER IN 60 SECONDS. WILL YOU MARRY ME?”

You’re not interested in any of those things - Kevin is not a good match. You awkwardly panic moonwalk out of the “conversation” with Kevin...  

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Jul 20

Innovation Spotlight: Brookdale’s Entrepreneur in Residence Program

Healthcare Leaders Thought Leaders Innovation Senior Care

At Lucro, we love seeing innovations come to life, so this week, we’d like to showcase a provider on our platform who is truly driving innovation. When we heard about Brookdale Senior Living’s Entrepreneur in Residence Program, we were very impressed. We think it deserves a spotlight - both to be an example to other providers of how you can drive innovation at your organization and to confirm for vendors and entrepreneurs there are organizations out there trying to drive innovation in senior care and can help in your product development. Take it away, Andrew!

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Jun 29

100 Board Blog Party

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Thought Leaders It’s the end of Q2 - are you celebrating or panicking? If you’re already celebrating, or just need a pick-me-up, then I invite you to this blog party.  

Wait! Why are we dancing?

We had over 100 project boards created in Lucro - and thematically, there is some revolutionary stuff going on over here.

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Jun 07

Change Management with User Involvement: Incorporating End-user Feedback in IT Projects (part 2 of 2)

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Change Management User Experience

In our last blog, we talked about how involving users early in projects results in better products for users, more efficient development, and other benefits to project stakeholders. Today, I’ll break down 5 user interview techniques you can start implementing right away to take advantage of the benefits.

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Jun 02

Change Management with User Involvement (part 1 of 2)

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Change Management User Experience

An ounce of input equals a pound of change management

As a healthcare executive, you have a crucial view of problems that reach out across your entire organization and seep into every department. You bring in the department heads and your operations leadership to define the problem and scope the project. Great! Then you talk to end users for their input on usability and creative ways to solve the problem. Oh yea - Wait, what?

If you're not incorporating end user feedback, you're not alone. End users are rarely involved in problem definition and solution exploration. Often, the first time they hear about a solution is when implementation or training is announced.

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May 25

An Update of the Themes in Lucro Brainpower

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices

Six weeks ago, we put together a blog on the Lucro Brainpower to show you what types of health systems made up the Lucro community and aggregated all the projects you were working on. A lot can happen in six weeks: that’s three development sprints, 13 Preds games, and 30 new project boards in Lucro. 

Who is a part of the Lucro brainpower?

Here is an overview of our acute health system population. In the past six weeks, we’ve also gained a foothold in the post-acute space, national treatment centers, national ambulatory surgical centers, physician associations, and independent practices.

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May 18

Decision Making: The Constant Struggle (part 3b of 3)

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Decision Making

If you’re just joining us, we started a Q&A with Steve Sisko of @shimcode last week. We’ll be digging in to see where Steve thinks the rubber meets the road on tough decisions and a bigger view of the health IT landscape.

Intro to Steve & why we like him:

With 20+ years of experience serving multiple roles in the healthcare, information technology and advisory services trades: Steve brings a unique perspective and deep subject matter expertise unfettered by allegiance to any specific commercial entity or particular product set. Intense curiosity, extensive research skills, and over three decades of evolving healthcare business and technical skills afford Steve with the unique healthcare data, technology and services competences needed to thrive in today’s digitally focused healthcare environment. Learn more about Steve’s knowledge, skills and experience at his website: http://www.shimcode.com 

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May 12

Decision Making: The Constant Struggle (part 3a of 3)

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices

We are lucky enough to have Steve Sisko, the HIT blog/social phenomenon, in digital form for the next two weeks! We’ll be diving into health system decision making and how they choose vendor partners, discussing what can be done now to minimize pain points together.

Intro to Steve & why we like him:

With 20+ years of experience serving multiple roles in the healthcare, information technology and advisory services trades: Steve brings a unique perspective and deep subject matter expertise unfettered by allegiance to any specific commercial entity or particular product set Intense curiosity, extensive research skills and over three decades of evolving healthcare business and technical skills afford Steve with the unique healthcare data, technology and services competences needed to thrive in today’s digitally focused healthcare environment. Learn more about Steve’s knowledge, skills and experience at his website: http://www.shimcode.com

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