Feb 14

Get that long-term love locked down

Blog About Lucro Sales Healthcare Leaders Decision Making

You’re sitting across from your handsome Valentine’s date and the oversized stuffed animal bear he got you, and you’ve got all the warm & fuzzies, but deep down inside you’re asking yourself -

“For real though - long term - is this guy right for me?”

The playful dating stuff is still fun, mind you, but you’re ready to settle down. You’re looking for a responsible, grown-ass partner to compliment you. You’re an adult.

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Feb 10

Stop dreading team purchasing decisions

About Lucro Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP Vendor Selection

I heard a story last week that instantly took me back to my consulting days. Picture this: a fully staffed Command Center. Upwards of 2,000 support tickets logged; over 1,200 closed. Training support onsite for 300 ambulatory locations. A big bang Go Live that was meticulously built and planned for over a year. All 8,000 providers launched into the black hole of a new electronic medical record system.

It’s a big deal and comes with a big price tag. And it should, right? Digitizing the entire medical record for all of an organization's patients is a necessary evil in today’s world that has far reaching tendrils that impact all integrations, medical devices, third party vendors, providers (internally and externally), and most importantly - patients. You need to be confident you partnered with the right vendor long before Go Live.

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Jan 18

4 Methods of Decision Making - Which is Right for You?

About Lucro Healthcare Vendors Healthcare Leaders Decision Making Thought Leaders Process Improvement Vendor Partners Vendor Selection

I recently read the book Crucial Conversations, when I came across a section that hit me as being very applicable to Lucro. It offered a new way of looking at how decisions are made and what factors are important in determining the best method. Let’s review the methods for decision making, their strengths, and how to apply each to make the best decisions for you.

Methods of Decision Making

  • Command

The Command method is when decisions are made without involving others. This can also be called authoritative and is, of course, the fastest option because you aren’t delayed by other people offering their opinions or discussing other solutions.

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Jan 11

The Lucro Brainpower: Our Project Spread for 2017

Company Update About Lucro Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP Vendor Selection

Hi, Denise here. My team is responsible for all of our provider and vendor engagement and Lucro project management. We’ve had a heck of a year at Lucro, and there are some incredible projects to highlight and reflect back on the 2017 trends.

If you’ve been following our story, we’ve been live for General Availability since February 2017 after launching at HIMSS. We have bright, innovative, hard working healthcare partners using Lucro today. They’ve helped us to build a product that allows for an end-to-end vendor selection - all from the your own chair online. If you’re like them and need help with a purchasing decision, sign up on our website to manage your own vendor selection in an easy 3-step process. 

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Nov 29

How do you distinguish a vendor from a partner?

Healthcare Vendors Healthcare Leaders Sales Process Thought Leaders Qualifying Questions Vendor Partners RFP

Aligning a vendor with your organization is critical for forming a successful partnership that will ensure your business objectives are met. Depending on your organizational needs, qualifying questions can help you get your list down to better vendor partners earlier, before heading into the full “requirements gathering” phase of your project. This will dramatically reduce the amount of time communicating, evaluating, and showcasing vendors - making your whole process more efficient.

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Nov 14

A New Model for Achieving "System-ness"

Blog About Lucro Healthcare Leaders Decision Making System-ness Process Improvement

The heartbeat of any sprawling, large healthcare organization is the pace of its own internal operations. How rapidly and effectively does a health system detect problems and opportunities? Collect intelligence, analyze and communicate patterns, and act?

These are tough questions, in an era when many health systems are in some degree of turmoil as they expand, integrate new partners, and face troubling uncertainty in payment systems. Internal operations are strained, and operational leaders are pushed to stay ahead of these escalating demands.

The larger our organizations grow, and the faster they have to move in the market and in their internal operations, the more important these abilities to sense, decide and act become. This can feel like an enormous contradiction.

How do you achieve “system-ness” across a disparate group of hospitals and physician practices, really understand the problems they face, get smart contributions to finding the right solutions, and ensure broad buy-in and support for accelerated implementation?

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Aug 30

Vendor Tinder

Blog About Lucro Sales Healthcare Leaders Decision Making

It’s Friday night, and you’re looking for a date.

You drive 30 minutes to a bar, pay $20 for parking, $12 for a drink, and then things get worse.

Before you can take that first sip of your Appletini, a stranger moves in. Awkwardly close now, the stranger starts to shout:

“HI, I’M KEVIN, I DRIVE A DODGE STRATUS, I BENCH 300 LBS, AND ONE TIME I HUNG OUT WITH DRAKE AT A PARTY. I CAN MAKE ALL YOUR DREAMS COME TRUE. HERE’S A VIDEO OF ME EATING THE WORLD’S LARGEST BURGER IN 60 SECONDS. WILL YOU MARRY ME?”

You’re not interested in any of those things - Kevin is not a good match. You awkwardly panic moonwalk out of the “conversation” with Kevin...  

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Jul 20

Innovation Spotlight: Brookdale’s Entrepreneur in Residence Program

Healthcare Leaders Thought Leaders Innovation Senior Care

At Lucro, we love seeing innovations come to life, so this week, we’d like to showcase a provider on our platform who is truly driving innovation. When we heard about Brookdale Senior Living’s Entrepreneur in Residence Program, we were very impressed. We think it deserves a spotlight - both to be an example to other providers of how you can drive innovation at your organization and to confirm for vendors and entrepreneurs there are organizations out there trying to drive innovation in senior care and can help in your product development. Take it away, Andrew!

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Jun 29

100 Board Blog Party

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Thought Leaders It’s the end of Q2 - are you celebrating or panicking? If you’re already celebrating, or just need a pick-me-up, then I invite you to this blog party.  

Wait! Why are we dancing?

We had over 100 project boards created in Lucro - and thematically, there is some revolutionary stuff going on over here.

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Jun 07

Change Management with User Involvement: Incorporating End-user Feedback in IT Projects (part 2 of 2)

Blog Purchasing Decisions Healthcare Leaders Hospitals Best Practices Change Management User Experience

In our last blog, we talked about how involving users early in projects results in better products for users, more efficient development, and other benefits to project stakeholders. Today, I’ll break down 5 user interview techniques you can start implementing right away to take advantage of the benefits.

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